YOUR RIGHTS WHEN MAKING PAYMENTS IN EUROPE
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THE FINANCIAL ARBITRATOR AND COMPLAINTS.
Disputes arising from the provision of the payment service, including disputes arising from the failure to comply with agreed payment orders may be solved:
- by a competent court;
- by a financial arbitrator of the Czech Republic, in accordance with the Act No. 229/2002 Coll. on the Financial Arbitrator, as amended, if a dispute arises from the provision of payment services and if it would be otherwise in the competence of a Czech court. The right of a Client to go to court shall not be affected even in these cases.
Address of the Financial Arbitrator of the Czech Republic:
Legerova no. 69
110 00 Prague 1
Web site: http://www.finarbitr.cz/en